Cancellation by You

Bookings are not transferable to another family without our prior agreement in writing. If you are concerned about the prospect of cancellation, please take out holiday insurance. Please see further info below.

Cancellation by Us

Alebar Farm Glamping & Campsite reserves the right to cancel a camping holiday at short notice if we are unable to provide a safe camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Alebar Farm Glamping & Campsite cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. 

Cancellation in the Event of Covid-19 Infection

What happens if you have to cancel your booking for any of the following reasons:

You or a member of your party have a positive Covid-19 test

You or a member of your party have to self-isolate due to contact with a Covid-19 sufferer

You or a member of your party develop Covid-19 symptoms and are awaiting test results

Your area is put into a localised lockdown - that means you will be breaking the law if you travel.

If any of the above apply we will do our best to offer you alternative dates for your holiday. If that is not possible then the ‘Cancellation by You’ clause will apply.

Special Coronavirus Condition

If, as a result Government restrictions on campsites we are forced to cancel your holiday, we make a

heartfelt request that rather than a refund, we instead hold your deposit as a credit against a later stay, valid for up to 12 months from your original holiday dates. I

As a small business, we are wholly dependent on your custom for our survival. We realise these are difficult times for all, but your support will help us get through this and continue to make Alebar Farm Glamping & Campsite a wonderful place to stay. 

Children & Adults Safety

Alebar Farm Glamping & Campsite accepts no responsibility for injury incurred on site. Parents are responsible for the supervision of their children on site at all times.

Arrival & Departure Times

Arrival time is between 1pm and 8pm for the campsite and 3pm and 8pm for the Glamping lodges. Please call us if you think you may arrive later.

On departure day, please vacate your camping pitch by 11am.

Cars

The speed limit while at Alebar Farm Glamping & Campsite is 5 mph. Cars must be parked in the car park. Please use the wheelbarrows to transport your gear the short distance to your pitch or Lodge.

Consideration for Others

Noise must be kept to a minumum, in particular within our quiet time of 10.30pm to 7.30am. 

Generators and amplified music are not permitted.

Recycling & Rubbish

All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie. only items that are not recyclable, can be placed in the landfill bin.

Campfires

Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy. Our Campsite Alebar Farm Glamping & Campsite accepts no liability for injury or damage caused by your campfire. By lighting it, you accept full responsibility for it.

Day Visitors

Day visitors are only permitted by prior agreement. Fees may apply.

Property Loss

The Campsite cannot be held responsible for any lost or stolen property.

Smokers

All undercover facilities are strictly NO SMOKING. If you smoke, do it outside and

dispose of your cigarette ends in the campfire or bin.

Dog Policy

Dogs must be  kept on a lead of no more than 2 metres in length at all times, for the safety and enjoyment of all guests.  Dogs must never be left unattended on site.  You must pick up after your dogs on all occasions, and use the bins provided. 

The Weather

You must ensure that your tent is robust and pitched correctly.  Please note, we do not provide a refund because the weather has not worked out, or is not to your liking. Extreme weather is covered in ‘Cancellations by Us’.

Force Majeur

Alebar Farm Glamping & Campsite are not liable for refunds or expenses you incur in the event we are prevented from fulfilling your Booking as a result of circumstances beyond our control. Such circumstances shall include (but will not be limited to) war, terrorism, serious crime, industrial action, flooding, natural disaster, epidemics or such similar events ("Force Majeure"). We recommend that you have adequate holiday insurance in place to cover this.